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My MediaPress X software is asking for an Activation Key again.

Views: 1570
Votes: 0
Posted: 01 Feb, 2008
by: Admin A.
Updated: 01 Feb, 2008
by: Admin A.
When you first activate your MediaPress board for the MediaPress X software, it
will prompt you for an activation code.  Once you enter in this code, your board
is permanently activated for the OS X software.  You should never have to enter
in this code again. 

If the MediaPress X software asks you for the code again, the a defective flash
ROM chip is suspect.  The codes are stored onto the board's rom for permanent
storage.  If the prompt comes up again, then the MediaPress X software could not
read your previous activation code, which is a sign of a defective ROM.

Also note your board's Client ID.  Make sure it is the same as before.  If your
Client ID has changed, then that also indicates your board's flash ROM is having
problems and must be repaired.

You should send in your board to our Technical Support department to have it
checked out for proper operation and to determine if the flash ROM needs to be
replaced.


Document: 10274
Created: 1/20/05
Modified: 1/20/05
Product: MediaPress
Version: MediaPress X
Mac OS: 10.x
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