Wired

We’ve just posted an updated version of the MasonIP User Guide. It covers installation, setup and operation, as well as the new features added with the latest firmware update.

It’s a 2MB PDF file that you can download here.

We’ve switched over to a new Knowledge Base system that makes it a lot easier to find just the info you need. Here’s the direct link: Wired Knowledge Base

We’ve just released version 96d of the MasonIP firmware which adds two great new features: (more…)

Mark’s added a new section to the online Knowledge Base for information related to the MasonIP. There’s great tips on setting up network shares to use with the Mason and much more.

You’ll find it here.

Here’s a printable version of the MasonIP datasheet in PDF format.

download it here.

This update is for all MasonIP users.
Changes:

• Adds support for H.264 files in QuickTime containers
• Fixes navigation of folders with more than 500 items

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Here’s a printable version of the MediaPress datasheet in PDF format.

download it here.

Here is the latest version of the MediaPress User Guide. It covers installation, setup and operation.

It’s a PDF file that you can download here.

The Wired MediaPress encoder is still fully functional on Mac OS 9. A large portion of our previous users are still running their encode jobs using OS 9, and that’s just fine with us. The OS 9 software is still available on our ftp site, so if you wish to run your MediaPress encoder on OS 9, just log onto our ftp site and download the software.

The fastest method of technical support is to Email our support department. Please send your technical questions to support@wiredinc.com. Another fast method of support is by searching our technical documents. We have assembled a lot of information to help diagnose and fix most common problems with Wired products. Enter in some key words to search by and you will be given a list of documents to browse. You can reach the technical documents by clicking HERE.

The latest version of MediaPress is 1.3.1. Click HERE to get to our Wired FTP site to download the latest software. You will need MediaPress version 1.3 already installed in order to use version 1.3.1. Download and uncompress the MediaPressXv1.3.1.sit file. Copy this new MediaPress application into your MediaPress application folder. Now you will be updated to version 1.3.1

We get a lot of request for sample files encoded with the MediaPress encoder, so we decided to post a few. The files are MPEG elementary streams encoded with the MediaPress encoder via component input. These files are for evaluation use only and may not be used, shown or redistributed for any other reason. (more…)