supportThe fastest way to get technical support for your Wired product is to email: wiredtech at wiredinc dot com

Or you can call the support department at 650-427-0661 – Note NEW NUMBER.

Knowledge Base

You may also find helpful information by searching our knowledge base of technical documents. We’ve assembled a lot of information to help diagnose and fix most common problems with Wired products. You’ll find it here: Wired Knowledge Base.

More Resources

• Need the latest software version? Send us an Email and we’ll get you the latest version. Sorry, but we had to deactivate our FTP servers because of continued hack attempts.
• Check out Mark Bain’s regular column: Mark’s Corner Table. It’s got lots of news, information, and comments.

Technical Support Request

Please send an email directly to our support staff for all technical assistance.
wiredtech at wiredinc dot com