Repair Services

Warranty and repair information

We’re Old Fashioned

Full ServiceAt Wired, although we are a high-tech business located in the heart of Silicon Valley, we have some old-fashioned ideas about business. We believe in designing quality products, building them in the US, and giving live unlimited support to our customers.

You might say we take it personally. (more…)

Does Your MediaPress Need Repair?

Tube TesterWe offer a free check-out service for MediaPress encoders. We have highly sophisticated test equipment which allows us to verify the operation and encoding quality of your board.

If you suspect there is a problem with your encoder, you can send it to us and we’ll test it and let you know what it needs and how much it will cost. (more…)